There is some additional information, would you please note as below:
a) ROLLING SOUND IS NORMAL:
When you receive the unit, you may notice that there is some rolling sound from inside of the unit, which is normal, because it is the rolling sound of the dry balls inside the air dryer. This is a normal case for all ozone water devices.
b) 0% O3 RED LIGHT IS NORMAL:
After the water hose connection, you may plug it to the electricity. When the SantiCleana unit is plugged in, the “0% O3 button” will be light up in red, this is a normal situation, because it is designed that 0% lights up in red color meaning the unit is in standby mode.
c) THE UNIT ONLY WORKS WHEN THE WASHER OR SPRAYER IS ASKING FOR WATER:
When the cold water was turn on, and only when the washing machine (or the sprayer or the faucet if you connect the unit to them) is asking for water, the water will be automatically going in and out of the SantiCleana ozone water unit, then the unit will be working to generate ozone water.
d) INLET WATER PRESSURE:
For the new unit, if the water goes through, and if the SantiCleana unit stays at 0% O3 red light, most of the case is because the incoming water pressure is too low to activate the SantiCleana unit. In this case, we will suggest to use the black hose (North America & Latin America) / blue hose (Europe & UK) which comes in the spare part box, and connect it from the tap water to the inlet on the right-hand side of the SantiCleana unit, which will enhance the incoming water pressure for SantiCleana. In this case, the 0% O3 red light issue will be solved. If the incoming water pressure can be enhanced, it will be better for solving this case.
e) OZONE CHECK:
The most effective way to test if there is any Ozone mixing into the water from SantiCleana is:
To use the bigger hose from the middle water outlet of the unit and let the water goes out at normal water pressure.
and use a bucket to contain the water from the middle water outlet, then you can smell that the ozone is very strong in the water, meaning the Ozone is in the water always….
Normally, the Ozone generator module can at least be working for 3 years. We are the Direct Manufacturer of the product, for every unit, before it is released to the market, we will test it and make sure that it is generating ozone into the water.
If you have any questions or information needed for the product usages, please let us know at any time.
It will be our pleasure to assist you for any issues for the product.
Thanks.
SantiCleana
by Central Industry Group